Thanks to constant efforts and long -term efforts, the city will turn into a “business card” of high quality every day. 

From the point of view of improving the efficiency of service, Riqiang in internal Mongolia began with the elimination of institutional and mechanistic barriers, constant streamlining and transformation of business processes, integration and optimization of the distribution of operational factors, improving service models and the desire to make services faster. In 2012, a “regional responsibility system” was introduced, which increased the effectiveness of collecting information and eliminating problems. The “Service outsourcing system”, implemented in 2014, provided more industrial and mining customers with the opportunity to evaluate the possibilities of supplying spare parts and the level of maintenance of Inner Mongolia Riqiang, simplified the process of maintenance and reduced its duration.

Since the beginning of this year, the municipality of Zhitsyan in internal Mongolia even more deepens the reform of service management. Thanks to the “Western service” function, the WeChat shopping center has been implemented a reform of the internal control system, remote authorization and centralized processing of business data to achieve the integration and concentration of internal operating resources, thereby improving internal support for customers of external services and really forming a “client-oriented” model of work. At the same time, Inner Mongolia Riqiang pays great attention to the quality of customer service and seeks to increase their satisfaction, providing advanced services. He calls for “thinking more and be one step ahead” in the field of customer service. From delivery, regular inspections, maintenance, special patrols, repairs and other service management models - it increases customer satisfaction, reduces the distance of interaction with them and is widely recognized from customers. Being a leading dealer of services in internal Mongolia, Inner Mongolia Riqiang, undoubtedly, makes tireless efforts in the service sector, which will bring a tangible convenience of more than 1200 customers. At the same time, this will play a positive role in a comprehensive increase in the value of the brand of Zhitsyan inner Mongolia and creating a visiting card of the city.