"Orange" expresses support with full dedication, warming the hearts of people 

2025-05-14

The spring breeze blows ten miles, and everything around is turned to the sun. On March 9, Hitachi Construction Machinery, the internal Mongolia Riqiang and its Client Dongheng Company held a tripartite meeting on the exchange of experience in owl. The meeting was attended by some leaders of Hitachi Construction Machinery and the HEFAE plant, RIQIANG Director General in internal Mongolia Van Yun, Deputy General Director Go Gojan, a branch manager, Woning Service and Dongheng Director General. The meeting conducted a target analysis of 49t equipment malfunctions and effective solutions were proposed.

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At the meeting department of technical support, Hitachi Construction Machinery and representatives of the plant in Hefei provided answers to the questions related to the equipment on the spot and helped customers solve their problems. They also exchanged opinions and communicated on the use of equipment, perception of services, demand expectations, etc. They patiently listened to their opinions and proposals, and also solved or controlled the implementation of the problems raised by customers on the spot. The general director of Inner Mongolia Riqiang noted that this meeting on the exchange of views was our innovative attempt to “realize the concept of high -quality service and carefully listen to the voice of customers”, which will undoubtedly play a positive role in the future development of tripartite relations. Inner Mongolia Riqiang has made from the client’s point of view to identify shortcomings and optimize service processes, improve the quality of service to satisfy customer needs, improve customer perceptions and solve customer problems, as well as clarify the service path for the company's high -quality development. Zhang Xiaopin, Director General of Dongheng, expressed his gratitude to the company Hitachi Construction Machinery and Inner Mongolia Riqiang for their decisive support and assistance. After the meeting, the three parties held an in -depth discussion of the issue of developing a long -term cooperation mechanism.

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Inner Mongolia Riqiang implements the concept of high -quality service in all its business management, is on the forefront, provides recommendations and assistance and focuses on the actual results of strategic implementation. High quality service was gained by the recognition and praise of most users. The general director of Van Yun demands that sales and internal services work together to find a quick and effective mechanism for solving problems, provide customers with effective and suitable solutions and give a new impetus to the development of the company!

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